Guests booking tickets on the WMSP website will receive a Free Return which is valid for 6 months from the date of their visit.
Free returns must be booked online in advance. You will receive email instructions on how to book in your return after your visit.
Visit our bookings page and select ‘I already have a ticket’, then choose the option to book your free return visit.
Use the barcode numbers on each of your original admission tickets and input this 14-digit code for each guest when prompted before confirming your booking.
Only barcodes for admission for paid guests will be valid; carers and under 3's can still be added to bookings but do not have a free return barcode.
If you booked your original tickets before 07.02.23: If you cannot find your free return code email, please contact firstname.lastname@example.org, you will need to provide your original booking reference number and email address.
- Head to our website bookings page: https://www.wmsp.co.uk/
- Select 'I already have a ticket or Annual Pass Reservation' , then select 'Book your free return' .
- From here, you will need to select the first option; 'Did you book your ticket before 7th Feb'.
- Select your chosen day and select the number of free return guests (do not include any under 3's or carers, you will be able to add these on after), this is the number of paying guest that came with you last time.
- Then at the end of checkout, input your free return code in the discount code box to zero the total, you will need to select the dropdown for this.
TERMS & CONDITIONS
- Free Return Codes will not be valid during any school holiday dates, during any special events or evening events, nor on any Bank Holiday dates.
- Free Return Codes would not be valid on the following dates: 18th – 26th Feb 2023, 1st – 16th April 2023, 1st May 2023, 8th May 2023, 29th May – 4th June 2023, and 22nd July - 3rd September 2023.
- A Free Return Code is only sent when guests book online in advance. Guests who arrive without pre-booked tickets will not be entitled to a Free Return Visit.
- Free Return Codes are valid for 6 months from the date of your first visit and no extensions will be considered.
- Free Return Codes will not be issued to guests who have purchased a Lantern Festival ticket.
- Guests will not be entitled to a Free Return Visit if using any amount of Tesco Clubcard Vouchers to purchase tickets, or when purchasing tickets to special events.
- Upgrade fees apply to see Santa on valid days during our Santa Safari event.
We now ask all guests to give their vehicle registration number when booking. You will need to return in the same vehicle in order to gain free entry. If the registration does not match, the full price will need to be paid on the gate.