Tickets & Passes
Information about e-Tickets, Free Return Tickets & Annual Passes.
Free Return Tickets
- Free Return Visits Information
- I'm visiting in a different vehicle to the registration number I entered when booking tickets online, can you change my reg number please?
- Will Free Return Tickets be extended due the closures during the pandemic?
- I have been issued with a Free Return Code, what does this entitle me to?
- I have a Free Return Ticket - do I need to pre-book?
- I have changed my car since my last visit - can I still use my Free Return Ticket?
Tickets
- Why do I need to book online in advance? Can I just turn up?
- I haven’t received my confirmation email for my e-Tickets, what do I do?
- How much are tickets?
- Can I show my e-ticket on my phone or tablet?
- Can I change the date of my e-Ticket?
- Can I cancel my booking?
e-Gift Vouchers
- Can I buy gift vouchers?
- How do I redeem my e-Gift Voucher?
- Can I use my e-Gift Voucher when I arrive at the Safari Park?
- Can I use my e-Gift Voucher in the gift shops and on food and drink?
- How can I check the remaining balance on my e-Gift Voucher?
- Can I use my e-Gift Voucher more than once?
Annual Passes
- I’m an Annual Pass Holder, will my pass be extended due to the closure?
- How do I upgrade my ticket to an Annual Pass?
- I have an Annual Pass that’s expired, how do I renew it?
- Do Annual Passes include any discounts?
- Does my Annual Pass include the Firework Festival and Santa Safari?
- Can I transfer my Annual Pass to someone else?