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I have been issued with a Free Return Ticket, what does this entitle me to?
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Will I receive a Free Return Ticket if I book tickets online?
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I have changed my car since my last visit - can I still use my Free Return Ticket?
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If I am bringing any promotional offer vouchers, am I still entitled to a Free Return Ticket?
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I have a Free Return Ticket that was issued in a previous season, can I use it to obtain free admission?
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I've lost my Free Return Ticket, but have my receipt, can I use that to gain free entry?
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I have extra people coming with me next time, are they covered by my Free Return Ticket?
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I have fewer people coming with me next time, can I have a refund or another ticket issued for those?
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My child was under 3 on the date of our first visit, when the Free Return Ticket was issued. He/she is now 3, do I have to pay for them as they were present last time?
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I came in a company car on my first visit, how can I use my Free Return Ticket?
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Can I arrive in a car with a different registration plate to the one shown on the Free Return Ticket?
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Can I pass my Free Return Ticket onto my friend?
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What happens if I arrive in a hire car?
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I also purchased wristbands on my first visit; does the Free Return Ticket include free wristbands next time?
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It is unlikely that I will use my Free Return Ticket - can I have a cash refund?
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What happens if you amend or withdraw the Free Return Ticket offer?
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I have a Free Return Ticket - do I need to pre-book?
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Can I use my Free Return Ticket for the Spooky Spectacular event?
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Can I use my Free Return Ticket for the Santa Safari event?
