Yes, all annual pass holders must book online before their visits.
If you have a new annual pass (Bronze, Silver, Gold, Platinum): Select 'I already have a ticket or Annual Pass' and then 'Annual Pass Visit Reservation' - choose your annual pass tier (if you have different passes you will need to make separate bookings for different tiers) and continue the process.
You will be able to use your membership numbers (found on your confirmation purchase, under the barcode on the app or printed on your passes if you have paid for this service) in order to reserve your visit online.
If you have an annual pass or pass plus (purchased before 07.02.23): Select 'I already have a ticket or Annual Pass' and then 'Annual Pass Visit Reservation' - choose your annual pass tier:
- Silver Tier - if you have a standard annual pass (doesn't include wristband)
- Gold Tier - if you have an annual pass plus (includes a wristband)
Please note if you have different tier passes, you will need to make separate bookings for different tiers.
You can use your current 'MB' numbers, printed under the barcode on your passes, in order to reserve your visits online. Ensure you have put in the whole membership code, including the letters.
If you are unable to book, or it comes up with code invalid, please just come along with your passes without booking, visit Main Reception where our team will be able to look into this for you.