I've made a booking with my annual pass but can no longer attend, what can I do? Passholders who have made a reservation for a visit date, but are no longer able to attend on that date must email firstname.lastname@example.org with their booking details in order to cancel their reservation. Related articles Do Annual Passes include any discounts? What are your different annual passes? Can I upload my old annual pass onto the app? I have a Bronze/Silver/Gold annual pass, do I not get to visit Drayton Manor? Do I need to book if I have an annual pass?