An essential companion ticket allows an additional guest to enter the park accompanying a paying guest, to assist with their visit, free of charge. Only guests who have a successful application from Nimbus Disability and awarded the +1 companion requirement will be able to get a free companion ticket. We regret that we do not accept any other forms of ID for the free companion ticket.
By accepting the Essential Companion ticket, your companion accepts responsibility for providing you with support when visiting the park. This includes supporting you with additional assistance in the event of an emergency. WMSP staff are unable to provide assistance in excess of their typical roles and general reasonable adjustments.
To apply for Nimbus, please click here.
Once you have received back the email with a successful application from Nimbus, you can book your essential companion ticket online here.
If you have been awarded +2 or more, please book one Companion ticket online and then contact support@wmsp.co.uk to book the additional companions. If you have more than 1 Access Card, you will need to make separate bookings for each companion.
You will need to provide the full name and Nimbus ID number in order to book the essential companion ticket. You will need to ensure you bring your Access Card/Nimbus account details with you for our staff to check on entry alongside all tickets.
You can also collect essential companion tickets on the day. You will need to bring either your confirmation registration details OR your Access Card with you, to present to the cashier at the Ticket Office. You will need to be accompanied by the guest you plan to have as your essential companion(s). Our staff will then look up your application/check your Access Card, verify your identity and check the access symbols assigned and will be able to issue you with an Essential Companion ticket(s) to access the park for the same number as denoted on your Nimbus account.
If you are visiting during the summer season* with timeslots for the Safari Drive, you will need to park up and speak to the Ticket Office first as you will not all be able to enter the park without tickets. Your companion tickets will be given an 'open' drive-through time slot, so they can join with your chosen time slot for the drive-through.
Please keep hold of your ticket as you will be able to show your Essential Companion admission ticket again at the Wristband Office to pick up a free Essential Companion wristband, provided you have paid for a wristband for yourself, and they will be assisting you on a 1:1 (or 1:2 depending on your award) basis.
*Our summer season runs from February half term until early November each year, please check our online calendar.