Unfortunately you will not be able to book a free carer ticket on a free return ticket. Our free returns are valid for the same number of paid guests that visited the first time, as carers and under 3's are free they are not included on a free return.
If you require an essential companion ticket, you will need to apply online through Nimbus who will assess your application, at least 7 working days in advance of your visit. If you are successful, a companion ticket can be collected from the Ticket Office on your visit date, please make sure you book in the rest of your party with their free return online.
If your application is not successful, you will need to pay for an admission ticket for them, you will receive a free return for them if you book online.
If you already have an access card/applied through Nimbus for your first visit and have been awarded the +1 essential companion requirement, you will be able to collect a free companion ticket on the day from the Ticket Office.